Mailing address:  
Hagar Australia
237 Cecil St,
South Melbourne VIC 3205
General Enquiries:
03 9257 2369
Jo Pride 
Chief Executive Officer
+61 3 9257 2369
Sara Webster
Program and Policy Manager +61 3 9257 2369
Karen Kinder
Office Manager
+61 3 9257 2368


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Receiving feedback and responding to complaints is an important way for Hagar Australia to demonstrate accountability to its supporters. Hagar Australia is committed to responding appropriately to feedback and complaints about the organisation’s work or practices.

All supporters, communities or individuals with whom we work, partner organisations and members of the public can make a complaint or provide feedback to Hagar Australia. Complaints and feedback will be handled by Chief Executive Officer, Jo Pride. Jo can be contacted at or by post at 237 Cecil St, South Melbourne VIC 3205.

Hagar Australia is a signatory to the ACFID Code of Conduct, which is a voluntary, self – regulatory sector code of good practice. As a signatory we are committed and fully adhere to the ACFID Code of Conduct, conducting our work with transparency, accountability and integrity.

Our complaints handling policy can be found here. If you are not satisfied with the response and believe our organisation has breached the ACFID Code of Conduct, you can lodge a complaint with the ACFID Code of Conduct Committee at Information about how to make a complaint can be found at